Privacy Policy

This Privacy Policy describes how Eileen Reid collects, uses, maintains, protects, and discloses any information that you give me when you use this website in accordance with the General Data Protection Regulation (GDPR) and other relevant legislation. It also explains what rights you have to access or change your personal data.

I respect your privacy completely. By providing me with your personal information, you consent to the collection and use of any information you provide in accordance with this Privacy Policy. Please be assured that I will always take all reasonable steps within my power to keep your information safe and confidential.

Data protection principles

I comply with the principles of data protection law. This says that the personal information I hold about you must be:

Used lawfully, fairly and in a transparent way.
Collected only for valid purposes that I have clearly explained to you and not used in any way that is incompatible with those purposes.
Relevant to the purposes I have told you about and limited only to those purposes.
Accurate and kept up to date.
Kept only as long as necessary for the purposes I have told you about.
Kept securely.

Who I am

My company has been operating in the Renfrewshire area since 1996. I operate 2 linked websites, collectively referred to in this Privacy Policy statement as the ‘Service’ I provide:

www.eileenreid.co.uk
www.eileenreidbowentherapypaisley.com
For the purposes of GDPR, I am the Data Controller, which means I decide how your data is used and processed.

Personal information I may collect about you

I may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit my site, register on the site, book an appointment, subscribe to a newsletter, respond to a survey, fill out a form, provide a testimonial, or engage in other activities, services, features or resources I make available on my site.

You may be asked for your name, email address, mailing address, and phone number. You can always refuse to supply personally identification information, although this may prevent you from engaging in certain site-related activities. You may also visit my site anonymously and I may collect non-personal identification information about you.

How I use collected information

I may collect and use your personal information for the following purposes:

To provide and maintain my Service.
To notify you about changes to my Service.
To allow you to participate in interactive features of my Service when you choose to do so.
To fulfil a service or inquiry. This includes communicating with you by email, phone or letter about consultations, posts you have made to my websites, and other communications initiated by you.
To process payments. I use the information you provide about yourself when making a booking only to provide that service. I do not share this information with outside parties except to the extent necessary to provide the service.
To maintain internal record keeping, primarily for accounting purposes and to comply with legal requirements.
To improve my products, services, and website.
To run a promotion, contest, survey or other site feature if you opt-in to this.
To send periodic emails. I may use your email address to send you information and updates relating to a booking or information request you have made. If you decide to opt-in to my newsletter mailing list, you will receive emails that may include news, articles, product or service information, special offers, etc. If at any time you would like to unsubscribe from receiving future emails, I include an unsubscribe link at the bottom of each email.

How I protect your information

I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.

Cookies

I use cookies and similar tracking technologies to track activities on my websites and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags and scripts to collect and track information to improve and analyse the service we provide.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of the services I provide.

Who I share your information with

I never send unsolicited emails and I never sell, trade, or rent users’ personal identification information to others. Under certain circumstances, I may disclose your personal information in the good faith that such action is necessary:

To comply with a judicial proceeding, court order or other legal requirements.
To protect and defend the rights or property of Eileen Reid.
To prevent or investigate possible wrongdoing in connection with the Service.
To protect the personal safety of users of the Service or the public.
To protect against legal liability.

Information provided on the understanding that it will be shared online

My Services allow you to post information such as testimonials. In posting such information, it is up to you to satisfy yourself about the privacy level of it being read, copied, downloaded, or used by other people. I do not specifically use this information except to allow it to be displayed or shared. I do store it, and I reserve the right to use it in the future in any way I decide.

Once your information enters the public domain, I have no control over what any individual third party may do with it. I accept no responsibility for their actions at any time. Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion, I may agree to your request to delete personal information that you have posted. You can make a request by contacting me through my contacts page.

Transfer of data

Your information may be transferred to or maintained on servers or computers located outside your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your own jurisdiction. Your consent to this Privacy Policy represents your agreement to that transfer.

I will take all steps necessary to ensure that your data is treated securely and no transfer will take place to any country unless there are adequate controls in place to safeguard the security of your personal information.

Security of data

The security of your data is important to me but no method of transmission over the Internet or method of electronic storage is 100% secure. I strive to use the best possible means to protect your data but cannot guarantee its absolute security.

Your data protection rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. I aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your personal data, including:

The right to access, update or delete the information I have about you – If you are unable to perform these actions yourself by changing your account settings, please contact me to assist you.
The right of rectification – You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object – You have the right to object to my processing of your personal data.
The right of restriction – You have the right to request that I restrict the processing of your personal information.
The right to data portability – You have the right to be provided with a copy of the information I have about you in a structured, machine-readable and commonly used format.
The right to withdraw consent – You have the right to withdraw your consent at any time where I relied on your consent to process personal information.

Service providers

I may employ third party companies and individuals to facilitate my Service, to provide the Service on our behalf, to perform Service-related services or to assist me in analysing how my Service is used. These third parties have access to your personal data only to perform these tasks on my behalf and are obligated not to disclose or use it for other purposes.

Children’s privacy

My Clutter Clearing Service is not provided for children under the age of 18 and I do not knowingly collect personally identifiable information from anyone under that age.

If you are a parent or guardian and you are aware that anyone under the age of 18 has provided me with personal data, please contact me. If I become aware that I have collected personal data from anyone under the age of 18 for this service without verification of parental consent, I will take steps to remove that information from my servers.

Payments

I do not store any payment card details. I use third-party services for payment processing whose use of your personal information is governed by their Privacy Policy.

These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which help to ensure the secure handling of payment information. The payment processor I currently work with is: PayPal or direct bank transfer.

Changes to this Privacy Policy

I reserve the right to update this Privacy Policy at any time. When I do, I will revise the updated date at the bottom of this page. I encourage you to frequently check this page for any changes to stay informed about how I am helping to protect the personal information I collect.

You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically to become aware of changes.

Legal disclaimer

Eileen Reid shall not be liable for any direct, indirect, special or consequential damages arising out of the use of this website or the reliance on information in it. The content of this paragraph and its disclaimers and exclusions shall apply to the maximum extent permissible by applicable laws. Any rights not expressly granted herein are reserved.

Eileen Reid has used reasonable care to ensure that the information appearing on this website is accurate and up-to-date. While care has been taken to prevent the occurrence of errors and omissions the user of this website should not take the accuracy of the information for granted. None of the material contained in this website is to be relied upon as a statement or representation of fact.

British law and jurisdiction of applies with respect to contents of this website.

Your acceptance of these terms

I welcome your comments and questions about my Privacy Policy or anything else you might want to ask about. If you have any questions about this Privacy Policy, the practices of my websites, or your dealings with my websites, please contact me via my contacts page on the website, thank you.